Hirer Acknowledgements

In consideration of the rental of the Hired equipment by Xtreme Carbon to the Hirer, the Hirer (or if the Hirer is under 18 years of age, the Hirer’s parent or guardian), acknowledges:

The equipment being hired is for the Hirer’s personal use only;

The Hirer accepts full responsibility for the care of the Hired equipment and all related parts during the rental;

Any damage to the Hired equipment or related parts beyond reasonable wear and tear, up to and including total loss, will be the Hirer’s sole responsibility and accordingly the Hirer agrees to compensate Xtreme Carbon for any damage and authorise Xtreme Carbon to charge the Hirers credit card for the full recommended retail replacement cost of such equipment to cover such responsibility. Xtreme Carbon agrees to rebate any portion of such charge not necessary to satisfy the Hirer’s obligations under these terms after the necessary repair has been completed;

The Hirer acknowledges that their responsible for the replacement of any punctured tyres, high pressure or singles that occur during the hire period. The Hired equipment is to be returned with a new tyre. The Hirer authorises Xtreme Carbon to charge his/her credit card for the cost of a new tyre if such new tyre is not arranged by the Hirer before the return of the Hired equipment. If the tyre is to be replaced by the Hirer it must be replaced with the same brand or similar.

Any performance of the Hired equipment, or any malfunctions or shortcomings of the Hired equipment or related equipment while hired to the Hirer, is not the responsibility of Xtreme Carbon but is the sole responsibility of the Hirer;

Xtreme Carbon is in no way responsible for any and/or all risks of injury or death which the Hirer may sustain while utilising the Hired equipment or related equipment;

It is acknowledged that cycling and triathlon are inherently dangerous events and certifies that the Hirer is properly conditioned to participate and that the Hirer is fully knowledgeable of the use of carbon aerodynamic wheel sets as they relate to acute handling needs, and speed increases during an event and training. Furthermore, the Hirer is completely aware of stability issues associated with cross winds, and gusts, which could affect the Hirer during use of the Hired equipment provided by Xtreme Carbon and holds Xtreme Carbon completely harmless for any incident incurred or caused by the Hirer during the rental period.

To the maximum extent permitted by law, the Hirer acknowledges Xtreme Carbon has no liability whatsoever to the Hirer for any loss or damage (whether direct, indirect or consequential) or for any loss of profit (or any other form of loss) arising in connection with the rental of the Hired equipment, use of the Hired equipment, transportation of the Hired equipment, during participation in the Race or arising from operation of these terms and conditions (whether in contract or in tort) including that resulting from any negligence of Xtreme Carbon or arising by operation of law.

To the maximum extent permitted by law, the maximum aggregate liability of Xtreme Carbon for any and all claims made by the Hirer whether as a result of any breach of these terms and conditions or on any other ground or terms whatsoever (including, but not limited to liability as a result of tort, including negligence) will not exceed in any circumstances the total amount of the rental charge in respect of which the claim has arisen from.

To the maximum extent permitted by law, the Hirer will indemnify Xtreme Carbon against any liability, losses, damages or expenses incurred or suffered by Xtreme Carbon as a result of any claim made by the Hirer or a third person against Xtreme Carbon in respect of any loss or liability arising from these terms and conditions or arising out of the rental of the wheels.


The insurance option provided by Xtreme Carbon is highly recommended, it covers most accidental damage that might occur during the rental period. It is important to note that insurance does not cover the following scenarios

  • Punctures will be charged to the Hirer directly
  • The loss or theft of the hired equipment.
  • Any negligent use or any intentional damage. If it is found that the equipment was used neglectfully, the Hirer will be charged for the cost or repairs or replacement. It will be at Xtreme Carbons discretion to determine the cost.

The Hirer acknowledges the insurance applies only in respect of to the Hired equipment and understands that there is no cover for personal injury.


Xtreme Carbon aims to have the wheels to you within the week prior to your selected hire period. We suggest you place your order 2-3 weeks ahead to ensure your wheels are received on time. For last minute orders we do provide an express post option at the Hirers expense. When you receive your wheel set, check to make sure that you have received all of the ordered items.

At the end of the rental period, the hirer will return the wheels cleaned and packaged in the original wheel-boxes with all accessories (brake pad, cassette, tyre, skewers) to Xtreme Carbon on the day following the event. If you forget to return the wheel-set, your credit or debit card will be charged for every additional day, and for the administrative processing costs.- see extra fees

Event pick up

At events where Xtreme Carbon is exhibiting there will be the option to collect your wheels at the event. Xtreme Carbon will make the wheels available for collection the day before the event. We provide a professional fitting service free of charge with all event hire pick-ups. Should you require a fitting service please contact us at info@xtreme-carbon.com to book in a time.

The pick-up and drop off will take place at the Xtreme Carbon stand

Cancelled events-applies to event pick up only

If an event is cancelled due to unforeseen circumstances, Xtreme Carbon does not reimburse the hirer but we offer the option to reschedule the rental period within a three months period

Extra fees

The following fees will be applied in the following circumstances

If any puncture should occur during the rental period, you will be charged the replacement fee of $35.00 per puncture.

If the wheels are not returned within the allocated time frame a daily rate of $50.00 will apply and will be charged directly to your credit card.

If the accessories are not returned with the wheel set ie brake pads, wheel bags etc. The cost will correspond directly to the retail price of each missing item

If any theft occurs whereby the wheels or accessories are stolen then the customer will be charged the replacement fee at retail price.

Acknowledgement and Acceptance of the terms

Once these terms and condition are accepted, the hirer accepts their liability during the rental period and will to adhere to all of these conditions. The hirer is aware of their liability if there are any issue during the rental period. Only when the hirer agrees and accepts these terms and conditions will the order be accepted and processed.